Billing Terms and Conditions

Billing Terms & Conditions

1. Overview
These Billing Terms and Conditions outline how payments are processed when you make a purchase from Be Active UK. By completing a purchase on our website, you agree to these terms in addition to our general Terms of Service.

2. Accepted Payment Methods
We accept the following secure payment options:
Visa, Mastercard, American Express, Diners Club, Discover, UnionPay, Maestro, PayPal, Apple Pay, Google Pay, and Shop Pay.

All payments are processed securely through Shopify Payments. Be Active UK does not store or have access to your full card details at any time.

3. When You Are Charged
Your selected payment method will be charged at the time your order is placed. Once the payment is successfully processed, you will receive an email confirmation with your order details.
If any item becomes unavailable after purchase, we will contact you to offer an alternative or issue a full refund.

4. Pricing and Currency
All prices displayed on our website are in British Pounds (GBP £).
Taxes and additional charges, if applicable, will be clearly shown during checkout before you confirm your order.

5. Billing Errors or Disputes
If you notice an error or unauthorized charge on your account, please contact us immediately at info@beactiveuk.co.uk.
We will investigate the issue promptly and arrange a correction or refund if necessary.

6. Order Confirmation and Receipts
After successful payment, you will receive an order confirmation email and a digital receipt. Please review these details carefully and contact us if any information appears incorrect.

7. Refunds
Refunds, where applicable, are processed according to our Returns & Refund Policy. All refunds are issued to the original payment method used at checkout.

8. Contact Information
 If you have any questions about these Billing Terms and Conditions, please contact: Email: info@beactiveuk.co.uk

Business Hours -

  • Monday - Friday: 10:00 AM - 6:00 PM London Time
  • Saturday - Sunday - Closed.
  • Public Holidays - Closed. 

For more information, please contact 

Be Active UK is a trading name for CA Ecommerce Ltd,

Address:Office 18785, 182-184 High Street North, East Ham, London, E6 2JA

Email : info@beactiveuk.co.uk

Phone :  +44330 520 0653

Company registration number 16199039